Issue Description solution status status last updated
Messaging CU campuses using Teams  System employees cannot chat with the other campuses using Microsoft Teams. Microsoft is engaged, and we expect a resolution soon. N/A In progress Nov. 1, 2019
Shared mailboxes in Outlook 2016  In some cases, shared mailboxes are not currently accessible in Outlook 2016. – please use Outlook on the Web while we work to resolve the issue. If you can’t see your expected shared mailbox in either Outlook 2016 nor Outlook on the Web, contact the Service Desk at help@cu.edu or 303-860-HELP. Use Outlook on the Web until Outlook 2016 has been fixed. In progress Nov. 1, 2019
Getting a deliverable error when messaging current CU System employees. If you have received a deliverable error when emailing a current CU System employee, please try clearing the email address cache by following these steps:  
          - In Outlook, click the File tab.
          - Select Options.
          - From the left menu, select the Mail tab.
          - Scroll down to the Send Messages section.
          - Click Empty Auto-Complete List.
          - Click OK.		 Clear email address cache. In progress Nov. 1, 2019

Last modified 11/1/2019