Show Unique Count in Salesforce Reports [1]
Reports [3] can often have the same contact listed numerous times, so identifying the unique count is important to confirm the Report criteria is accurate. Having a total 9,000 unique contacts when expecting 250 is an indicator of incorrect criteria and should be investigated.
To show the Unique Count:
- Edit the Report
- In the Contact ID column header, click the down arrow
- Select Unique Count in the dropdown

- Run the Report to see the Record Count versus the Unique Count

IMPORTANT
- Do not leave the Unique Count enabled if sending as doing so will make it fail.
- To remove a unique count:
- Edit the Report
- In the Contact ID column header, click the down arrow
- Select Remove Unique Count in the dropdown
- Save the Report

Related Content
- What is the difference between a campaign and a report? [4]
- How are campaigns connected to reports? [4]
- Why do campaigns have such complicated names? [5]
- How do I modify or delete a campaign? [6]
- How do I add contacts to a Salesforce campaign in bulk? [7]
- Why can’t I see a certain campaign? [8]
- How do I share a campaign with another user? [8]
- How do I share a campaign with a public group? [8]
- Salesforce Reporting [3]