PSC Metrics

PSC Metrics [1]

Explore key metrics for PSC services, including volume and cycle time for purchase orders and contracts, as well as volume information for accounts payable, service desk, and operations. Additionally, there are general metrics on system volume, procurement spend, and Knowledgebase utilization, covering data from all campuses. For campus-specific information or reporting requests, please contact pscbusinessintelligence@cu.edu [2].

System Volume and Procurement Spend

System (Marketplace and Concur) Volume & Total Spend* – FY23 & FY24

System Volume

Marketplace - Purchase Order - 0.3%
Concur - Expense Report - 6.8%

Procurement Spend

Marketplace Spend - 13.9%
Commercial Card Spend - 9.0%
Overall Spend - 13.3%

Both systems have been consistently maintained and continue to function effectively, ensuring they meet the University’s needs and remain operational.

*Spend calculated on paid invoices for each fiscal year.

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Purchase Order

Volume & Cycle Time for PO’s reviewed by PSC - FY22, FY23 and FY24

Volume - 7.6%
Cycle Time* - 12.4%

Volume - FY24 March to June - 5.0%
Cycle Time* - FY24 March to June - 21.1%

*Cycle times are calculated from when a requisition reaches the Purchasing Agents queue to when a PO is issued.

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Contract

Volume and Cycle Time for Contracts

- FY22, FY23 & FY24

Volume - 16.4%
Cycle Time - 10.4%

Volume FY22 to FY24 - 47.3%
Cycle Time FY22 to FY24 - 10.0%

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Accounts Payable

Processed Invoice Volume by Type - FY23 & FY24

Overall Volume - 1.3%
Marketplace Volume - 2.6%
Concur Volume - 4.6%
Payment Voucher Volume - 3.7%
Paper Form Volume - 6.8%

Definitions:

Marketplace – Processed PO/SPO invoices
Concur – Approved reimbursement, refund, and/ or travel card expense reports
Payment Voucher – Approved payment vouchers submitted in Marketplace
Paper Voucher – Processed Payment Authorization (PA), Non-Employee Reimbursement-International (NRI), and Study Subject Payments (SSP) forms