The University of Colorado's university-wide eComm platform ensures a personalized, constituent-centered approach that maximizes the university's ability to use data to support engagement strategies. eComm fosters collaboration, cost-effectiveness, and efficiency as it moves toward a shared technology architecture and common data platform.
The CU eComm program offers CU schools, colleges, units and departments a unified platform for electronic communications with alumni, donors, parents and friends via a suite of web-based tools: Salesforce, Marketing Cloud, and Cvent.
eComm’s email marketing and event management tools for CU communicators integrate with CU's source systems of more than 1.5 million records. This integration creates customized, targeted and engaging communications that capture valuable data in a dynamic and secure environment.
eComm provides a single, centralized environment for CU constituents to update their contact information, register for events, donate to CU and identify communication preferences. By increasing the quality, currency and accuracy of constituent data, CU can enhance engagement with its audiences while adhering to CAN-SPAM legislation and saving money.
| CU SYSTEM | UNIVERSITY INFORMATION SERVICES | |||
 Megan Harris Senior eComm Program Success Analyst |
 Melanie Jones Training & Enablement Lead |
 Lauren Galena Senior eComm Analyst |
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| CU ADVANCEMENT | |||
 Serwaa Adu-Tutu e-Communications Manager |
 Maddie Taylor Digital Marketing Specialist |
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| CU ANSCHUTZ | |||
 Nicole Lawrence Director of Digital Communications |
 Kelly Miller Digital Communications Manager |
 Hannah Schlueter Digital Communications Specialist |
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| CU BOULDER | |||
 Erin Frazier Assistant Vice Chancellor of Constituent Engagement |
 Lissa Cordova eCommunications Director of Constituent Experience and Technology |
 Nicole Janosi eCommunications Specialists |
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 Tom Needy Senior Marketing Operations Strategist Advancement Marketing and Communications |
 Thomas Sloan Marketing Project Manager, Office of Advancement |
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| CU COLORADO SPRINGS | |||
 Eric Nissen Director, Marketing and eCommunication |
 Kayla Gronseth Boyer eComm Program Manager |
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| CU DENVER | |||
 Emilia Covault Admin Support Specialist |
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| CU SYSTEM | UNIVERSITY INFORMATION SERVICES | |||
 Jeff Benn Assistant Director of CRM |
 Daniella Torres Senior Salesforce Administrator |
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The goal of the governance/roadmapping model is to ensure that the eComm program continues to grow and develop in a manner that serves both the enterprise and the campuses/system/advancement while understanding that these objectives do not always align.
- An annual goal setting meeting will occur with each campus team (managers of electronic communication, or MECs) after which shared goals will be identified.
- The Advisory Committee will discuss goals that are not in alignment and make a recommendation to the Steering Committee for prioritization.
- Quarterly meetings will ensure we remain transparent and on track.
Given the complexities of running a system-wide eCommunication program, policies and guidance documents support our efforts. The content in each of these policies is directly related to the eComm User Agreement that each user of Salesforce, Marketing Cloud, and Cvent agrees to before accessing the platform.
APS 6002: Electronic Communications
APS 6002 establishes electronic communication as the official means of communication and related parameters for use. Electronic communication includes email, text messaging, and emerging technologies that are part of software solutions.eComm Policy
The eComm Policy establishes parameters for use of the eComm program (Salesforce, Marketing Cloud, and Cvent) at the University of Colorado. Questions about the policy or program? Please contact us.eComm User and License Management Policy
The eComm User and License Management Policy establishes parameters around user management, including discovery, pre-access requirements, provisioning, new user training and verification quiz, ongoing audits, and deprovisioning. Questions about the policy or the program? Please contact us.CU Anschutz Policy 3019A
The objectives of this policy are to facilitate campus electronic communications strategy, increase electronic communications effectiveness, increase brand compliance and campus reputation, reduce IT security vulnerabilities, increase legal compliance and reduce institutional riskCU Boulder eCommunication Policy
This eCommunications Policy (“Policy”) defines the governance roles and responsibilities of organizational units to enable the University of Colorado Boulder (“university”) to exercise proactive technology, method, and process controls for electronic communications (“eCommunications”), including the data and audiences associated with eCommunications. Electronic communications services include but are not limited to: email, text messaging, and authenticated web environments.We look forward to working together to continue enabling CU's communicators and event planners to make the most of their outreach efforts while improving the ability to customize based on constituent interests and preferences.
- 2024 Bulk Sender Requirement changes to keep inboxes safe and SPAM-free.
- The largest implications for eComm include an easy method to unsubscribe (1 click) from emails. Today recipients must navigate to 'Manage My Preferences' and then submit their request, requiring 3 clicks. While less of a change, other implications include:
- Processing unsubscribe requests in 2 days (compared to the legal 10-day requirement). So long as users continue to re'Start' Data Extensions right before sending they will comply.
- Authenticating the sender's email.
- A SPAM rate threshold.
- The largest implications for eComm include an easy method to unsubscribe (1 click) from emails. Today recipients must navigate to 'Manage My Preferences' and then submit their request, requiring 3 clicks. While less of a change, other implications include:
- POI Data | Integrate POI Data
- We will integrate POI data with Salesforce to gain a more complete picture of this audience and will adjust audiences accordingly. This data is ready to be made available once the eComm specialists prioritize it and have the capacity to update nearly 1,500 impacted Reports.
- SSO for Marketing Cloud and Cvent | Improve Security
- We will move to single sign on (SSO) for both Marketing Cloud and Cvent to comply with CU's security requirements.
- User Continued Education & Enablement
- Sessions
- Monthly New User Newsletter with Dynamic Content
- Chatter / Collaborative Communities
- eComm Specialist Education & Enablement | Increase adoption of Marketing Cloud features for strategic marketers
- Basic: Audience creation quizzes (rolled out in Nov. and Dec. 2023) are a pre-requisite for attending advanced sessions.
- Campaigns, Campaign Members, and Apsona
- Reports
- Data Extensions
- Advanced: Offer opportunities for strategic marketers to effectively use Marketing Cloud technology including
- Dynamic Content
- Automation Studio: Importing Data Extensions
- Subscriptions
- Analytics: Tracking, Intelligence Reports, Einstein, and Salesforce Dashboards. Sessions start in Feb. 2024.
- Peer Presentations: Share at a monthly eComm specialist meeting
- Managing the eComm program at UCCS, Kayla Boyer & Eric Nissen
- CU Denver Alumni Benefit from Cvent and OnArrival, Monica Cutler
- Super Users at CU Anschutz, with Kelly Miller
- Basic: Audience creation quizzes (rolled out in Nov. and Dec. 2023) are a pre-requisite for attending advanced sessions.
- Boulder Users Migrating to CRM01 & MC01
- Phase 1 is complete, more to come to align with the transition timeline (rolling adoption each semester).
Current and Future State Visual Roadmap (from May 2024 eComm Specialist meeting)
- Business Unit & Preference Optimization | Share Business Units and consolidate Preferences
- We are implementing a simplified Marketing Cloud business unit and preference model across the campuses to reduce costs, streamline the constituent experience, and decrease the level of backend management needed.
- Event Management | Identify cost-effective solutions
- We will gather requirements and work to identify a simple, cost-effective event management solution, particularly for users with simple, free events.
- SUCCESS STORY: CU Anschutz has migrated the majority of free events to a campus-supported platform named Localist that meets the same needs at a lower cost. This efficient approach benefits everyone at CU.
- Anschutz Super User Pilot
- Launch super users for schools/colleges to create audiences and approve events in alignment with Anschutz email and event policy.
Admin
- Cvent Licenses | Purchase additional licenses
We will purchase additional Cvent licenses to accommodate ongoing growth in the user base. - Cvent Integration | Improve the CV-SF integration
We will work with Cvent to troubleshoot and correct previous integration issues and populate data that was not initially sent to Salesforce. - Multifactor Authentication | We will enable MFA in Marketing Cloud
Per SFMC requirements, we will fully enable multi-factor authentication for users. - Page Layout | Improve page layout on Salesforce objects
We will clean up the page layout for all Salesforce objects including removal of unnecessary fields and reorganization of existing fields based on eComm business cases. - Preferences Solution | Explore new preferences solution
We will gather requirements and begin exploring alternatives to our current email preferences solution, including the potential restructuring of CU's existing preference model. - Provisioning Flow | Create new provisioning flow
We will create new, modern provisioning flow to capture monthly eComm user changes. This will include the ability to view current license information, request new speedtypes, and provide billing notes. Additionally, eComm specialists will now upload Skillsoft verification directly to the files option on the license. - Salesforce-Only License | Create Salesforce-only license tier
We will work to create a Salesforce-only license tier to increase access and affordability for campuses. - VPN Restrictions | Remove VPN login restrictions
We will remove VPN restrictions for login to Salesforce and Marketing Cloud.
Billing
- Billing Fields | Create new billing fields on the license
We will create several new billing fields on the license object to streamline the billing process for all campuses, including those with a distributed funding model. New fields will also account for charges to multiple speedtypes. - Billing Process | Launch new billing process in UIS
We will launch a new billing process in UIS using the new billing fields that will increase accountability and transparency for all license charges. We will continue to accept feedback throughout the year and make incremental changes as needed. - Cvent Payment Issues | Improve financial reconciliation
We will work to streamline speedtype and account code selection to reduce reconciliation time. - Cvent Licenses | Purchase additional licenses
We will purchase additional Cvent licenses to accommodate ongoing growth in the user base. - Cvent Payment Issues | Improve financial reconciliation
We will work with CU Treasury to address payment/refund issues with Cvent, Authorize.net, and Wells Fargo. - Provisioning Flow | Create new provisioning flow
We will create a new, modern provisioning flow to capture monthly eComm user changes. This will include the ability to view current license information, request new speedtypes, and provide billing notes. Additionally, eComm specialists will now upload Skillsoft verification directly to the files option on the license. - Salesforce-Only License | Create Salesforce-only license tier
We will work to create a Salesforce-only license tier to increase access and affordability for campuses. - Subscriber Management | Improve subscriber management
We will identify opportunities to improve the management of the subscriber table to reduce storage costs, such as the removal of subscribers who no longer have an active email address in Salesforce. - True-Up Process | Improve bi-monthly true-ups
We will work with UIS services to identify an appropriate process for bi-monthly true-ups based on feedback from the campuses.
Data
- Bounced Emails | Streamline bounced email data flow
We will identify a streamlined approach for the management of bounced and inactive email addresses, including identification and removal from Advance/Ascend. Additionally, determine the automated process to reactivate inactive subscribers in Marketing Cloud when a new email address is added to the contact record. - Cvent Integration | Improve the CV-SF integration
We will work with Cvent to troubleshoot and correct previous integration issues and populate data that was not initially sent to Salesforce. - GeoCode Sunset | Sunset the use of two fields in Salesforce
We will sunset the use of GeoCode and GeoCode Description in anticipation of its source (Advance soon to be Ascend) sunsetting the field during migration (June 1 launch). - Opt-Out Audit | Ensure accurate opt-out data for all preferences
We will work to customize new user onboarding communications with Dynamic Content to streamline the new user process and reduce time spent on manual tasks. - Preferences Audit | Audit all preferences for accuracy
We will conduct a complete audit of the existing email preference solution and determine inconsistencies, inaccuracies, and where corrections should occur. - Preferred Name | Allow for preferred name personalization
We will integrate preferred name data from CU source systems to allow for improved audience personalization. We will create corresponding preferred name personalization options in Marketing Cloud that include default values for auto-population in cases where the preferred name is blank. - Subscriber Management | Improve subscriber management
We will identify opportunities to improve the management of the subscriber table to reduce storage costs, such as the removal of subscribers who no longer have an active email address in Salesforce. - Subscriber Reactiviation | Automatically reactivate subscribers
We will develop a process to automatically reactivate inactivated subscribers who are active employees and/or active students to improve email deliverability while investigating the cause of the bounce. - Subscriber Status | Add subscriber status to contact object
We will determine if there is a way to add Marketing Cloud subscriber status to the Salesforce contact object to increase the ease of sending troubleshooting. - Synchronized Data | Enable synchronized data in Marketing Cloud
We will enable synchronized data in Marketing Cloud to allow for improved use of Dynamic Content and Journey Builder.
Enhancements
- Data Extension Automation | Reduce the need to import data extensions
We will offer opportunities to automate data extension imports to increase audience accuracy and CAN-SPAM compliance. - Dynamic Content | Allow for customized email content
We will create opportunities for the broad use of dynamic content through the synchronization of Salesforce objects and will conduct training accordingly. - Einstein Enablement | Enable Einstein for Marketing Cloud
We will conduct an Einstein pilot in Marketing Cloud to assess overall business value, particularly in conjunction with journeys. - GeoCode Sunset | Sunset the use of two fields in Salesforce
We will sunset the use of GeoCode and GeoCode Description in anticipation of its source (Advance soon to be Ascend) sunsetting the field during migration (June 1 launch). - Journey Builder | Conduct Journey Builder pilot
We will conduct a Journey Builder pilot in conjunction with synchronized data, dynamic content, and automation prior to a rollout for advanced marketing users. This will include opportunities to identify and segment unengaged constituents. - Preferred Name | Allow for preferred name personalization
We will integrate preferred name data from CU source systems to allow for improved audience personalization. We will create corresponding preferred name personalization options in Marketing Cloud that include default values for auto-population in cases where the preferred name is blank. - Salesforce-Only License | Create a Salesforce-only license tier
We will work to create a Salesforce-only license tier to increase access and affordability for campuses. - Subscriber Management | Improve subscriber management
We will identify opportunities to improve the management of the subscriber table to reduce storage costs, such as the removal of subscribers who no longer have an active email address in Salesforce. - Subscriber Reactiviation | Automatically reactivate subscribers
We will develop a process to automatically reactivate inactivated subscribers who are active employees and/or active students to improve email deliverability while investigating the cause of the bounce. - Subscriber Status | Add subscriber status to contact object
We will determine if there is a way to add Marketing Cloud subscriber status to the Salesforce contact object to increase the ease of send troubleshooting. - Synchronized Data | Enable synchronized data in the Marketing Cloud
We will enable synchronized data in Marketing Cloud to allow for improved use of Dynamic Content and Journey Builder. - True-Up Process | Improve bi-monthly true-ups
We will work with UIS services to identify an appropriate process for bi-monthly true-ups based on feedback from the campuses.
Training & Enablement
- Dynamic Content | Allow for customized email content
We will create opportunities for broad use of dynamic content through synchronization of Salesforce objects and will conduct training accordingly. - Einstein Enablement | Enable Einstein for Marketing Cloud
We will conduct an Einstein pilot in Marketing Cloud to assess overall business value, particularly in conjunction with journeys. - Intermediate Training | Provide Cvent intermediate training
We will create and provide intermediate training for Cvent users to increase enablement and reduce reliance on eComm specialists. - Journey Builder | Conduct Journey Builder pilot
We will conduct a Journey Builder pilot in conjunction with synchronized data, dynamic content, and automations prior to a rollout for advanced marketing users. This will include opportunities to identify and segment unengaged constituents. - New User Journey | Increase the skillset of new users
We will develop a journey for new eComm users that will continue their education post-onboarding and that will address more advanced topics, such as A/B testing, designing for mobile, and accessibility. - Onboarding | Customize onboarding outreach
We will work to customize new user onboarding communications with Dynamic Content to streamline the new user process and reduce time spent on manual tasks.
- Additional Emails | Add more email addresses to contact
We will work to integrate additional, relevant email addresses with the contact record, such as CU Anschutz email address and CU Hospital email address. This will allow for greater segmentation of audiences and increased engagement. - Align Marketing Cloud Implementations | Reduce the number of Marketing Cloud implementations
We will work to consolidate communications in a single Marketing Cloud implementation to increase actionable data and reduce duplicative spending. - Athletics Data | Add athletics data to the interest object
We will work to identify the source of athletic participation data and integrate it with the appropriate object in Salesforce to allow for interest-based outreach. - Automation of all DEs | Automate all data extensions
We will pilot the automation of the majority of data extensions on campus or campuses to eliminate the need for manual imports prior to every send. - Certificate Data | Add certificate data to the education object
We will work to integrate certificate data (both degree and non-degree) with the education object in Salesforce to allow for more granular outreach to specific educational groups. - Club/Interest Data | Add club/interest data to the interest object
We will work to add relevant club and interest data to the interest object in Salesforce to allow for interest-based outreach. - CU Ascend Cvent Integration | Improve Data Availability for Advancement
We will work with CU Advancement to determine how to capture event data in CU Ascend. - CU Ascend Marketing Cloud Integration | Improve Data Availability for Advancement
We will work with CU Advancement to determine how to connect CU Ascend data to a multi-org Marketing Cloud implementation. - Do Not Contact | Integrate Do Not Contact field
We will work to integrate the do not contact field from Advance/Ascend to Salesforce to reduce the need for manual data loads and increase the accuracy of data. - Email Deliverability | Improve email deliverability
We will research and identify measures to improve email deliverability, such as Litmus, ReturnPath, etc. - Email Opt-Out Field | Create bidirectional integration for email opt-out data
We will work to create a bidirectional integration for the global email opt-out field between Salesforce and Advance/Ascend to eliminate the need for manual data loads and increase accuracy. - Email Preference Flow | Create Salesforce flow for email preferences
We will create a Salesforce flow for the quarterly email preference and business unit request process to streamline submissions and increase accuracy. - Marketing Cloud for CU Ascend | Integrate Marketing Cloud with CU Ascend
We will integrate Marketing Cloud with CU Ascend to allow for more robust constituent outreach for Advancement communicators. - Military Affiliation | Identify contacts with military affiliation
We will determine if it is possible to integrate military affiliation data for audience segmentation and targeted outreach. - Parent/Relationship Data | Improve parent data in Salesforce
We will identify improved measures to collect and maintain parent data in Salesforce, including relationship data (i.e. Parent A is related to Student A, who is related to Alumnus A). - Scholarship Data | Integrate scholarship data
We will identify a mechanism for the integration of scholarship data with the scholarship object in Salesforce to allow for targeted communications and outreach. - Unengaged Subscribers | Segment unengaged subscribers
We will determine a way to identify unengaged subscribers for the purposes of strategically excluding them for certain types of outreach and/or placing them in a re-engagement campaign.
FY24
- Distributed Marketing | Enable "simple send" for non-marketing users
- We will investigate and launch a "simple send" mechanism for communicators who do not have advanced marketing needs to improve efficiency and reduce reliance on eComm specialists.
- Held: Due to decreased functionality, equal costs, and significant change management eComm collectively opted against pursuing this path.
- Event Management | Identify cost-effective solutions
- We will gather requirements and work to identify a simple, cost-effective event management solution, particularly for users with simple, free events.
- GeoPointe | requested from Boulder Alumni only
- AmpScript | requested from Advancement only
FY23
- GeoCode Data | Integrate Geocode data
- We will integrate Advance/Ascend geocode with Salesforce to eliminate the need for manual data loads and create more accurate data.
- Canceled: GeoCode not migrating to Ascend. See 'GeoCode Sunset' under the first 'Completed' tab, instead.
You might know a bit about the tools that make up eComm's platform (Salesforce, Marketing Cloud, and Cvent), but what's the real ROI of eComm for your communication and event management needs? It's a question many users ask, and we're here to help you both understand the value and communicate it to others on your team.
Salesforce is at the heart of eComm, but it would be nothing without other systems across CU. Most of eComm's Salesforce Contacts are from a source system (updated nightly) and enhanced with engagement information from eComm's other applications (Marketing Cloud & Cvent), constituents and eComm specialists.
eComm's constituents are comprised of data from multiple systems (listed below). CU People (CUP) - formerly Master Data Management (MDM) - aggregates these details on one record and then passes it to Salesforce for use.
- Advance | Donors, Friends & Alumni Updates
- Campus Solutions | Academic & Enrollment Details
- Human Capital Management (HCM) | CU Employment Details
- Identity Management (IDM) | Campus-level Affiliations
- eComm Specialist | Contacts that do not exist in one of the above data systems can be created directly in Salesforce by an eComm specialist
Once a contact is created in Salesforce, there are a few ways the contact's information gets updated and enhanced:
- Marketing Cloud | Enhances a Contact by layering on individual email preferences and Individual Email Results (IERs).
- Marketing Cloud and Salesforce have a bi-directional integration meaning a Marketing Cloud email can be distributed to a targetted audience created in Salesforce and data from that email is sent back to Salesforce.
- Cvent | Enhances a Contact by adding event participation (and creates new Contacts when necessary).
- Form Assembly | Enhances a Contact by including any action taken to subscribe (and creates new Contacts when necessary).
- eComm Specialists | Update a constituent's Email Preferences
- Constituents can adjust their Email Preferences by receiving an email and selecting 'Manage My Preferences' in the footer
- Advance, Campus Solutions & HCM | Updates constituent's First Name, Last Name, or Email (depending on which source system the Contact originated from)
Data Dictionary & Entity Relationship Diagram (ERD)
The data dictionary provides full descriptions and values of fields that exist in Salesforce while the Entity Relationship Diagram (ERD) indicates how the data is related to one another.
2023 Optimization
Coming soon...
2015 Implementation
Preliminary Schedule
NOTE: Schedule may change as requirements change and details will be added accordingly. However, overall goal is to deploy and have all users trained by October 2015.| Date | Description | Details | More Information |
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| Dec. 8 - 12, 2014 | Discovery, on-site | CU's eComm implementation partner ACF Solutions will be in Denver for five days to become more familiar with our needs and systems, which will define the eComm implementation plan. Discovery sessions will be held throughout the week at the CU System offices at 1800 Grant St. | Schedule |
| Jan. 5 - 12 | ACF and CU define requirements | ACF Solutions and CU will review the information gathered during the Discovery week to define requirements. A requirements document will be available by January 12, 2015. | |
| Feb. 25 | Virtual Town Hall | Project Update: open to all eComm users and stakeholders. Email Kim at kim.egan@cu.edu to receive a calendar invitation. | |
| Jan. - Feb. | Design | ACF Solutions will use requirements to design implementation. A design document will be available by Feb. 1, 2015. | |
| Jan. - March | Build | ACF Solutions will work in close partnership with CU to build the custom eComm solution. This includes data migration and integration as well as development for ExactTarget, roundCause Events and the online community. | |
| April 28 | Second Virtual Town Hall | Your eComm team will provide a project update, give you a peek at the alumni online community, discuss upcoming training and review Harris sunsetting milestones. | |
| June 23- 25 (Tues.-Thur.) | User Acceptance Testing (UAT) | The eComm Super User group will test the eComm solution and provide feedback. ACF Solutions will modify accordingly. | Visit the 'Who's Involved' tab for a complete list of Super Users |
| July 9 | Third Virtual Town Hall | Your eComm team will provide a project update, discuss upcoming training, review Harris sunsetting milestones and answer attendees questions. | |
| Sep. 28 | Super Users migrate to production | Super Users will gain access to the Salesforce/Marketing Cloud production environment | Visit the 'Who's Involved' tab for a complete list of Super Users |
| Dec. 3 | Fourth Virtual Town Hall | Your eComm team will provide a project status update and announce details for Salesforce training, eCommference. | Town Hall PowerPoint |
| Jan. 11 (week of) | All User Training | Training of eComm users set for January 2015 | |
| Jan. 11 (week of) | Cutoff date for sending emails via Harris | Users can still login to Harris Connect but will NOT be able to send a communications. Event registration and membership forms will still be functional. | Archiving content in Harris |
| Feb. 2016 | Harris sunsets | Users can no longer login to Harris Connect |
If you would like a specific power point presentation, please email Kim at kim.egan@cu.edu.
We have selected a group of vendors to replace Harris Connect for the university’s eComm program. Salesforce will be our new constituent relationship management (CRM) database. ACF Solutions will provide the professional services to help build the custom eComm environment. Marketing Cloud (formerly known as ExactTarget) will be our email marketing tool.
Leadership Team
Project Sponsor: Ken McConnellogue, Vice President Communication, Office of the President University Relations
Project Manager: Kim Egan, Electronic Communication Director, Office of the President University Relations
Milap Sharma, Director of Application Development, University Information Services (UIS)
Nalini Kaplan, CRM Director, CU-Boulder Office of Information Technology (OIT)
Jason Hunter, Director of Technical Projects Office of Performance Improvement (OPI)
eComm Campus Program Managers
CU System: Melanie Jones
CU Colorado Springs: Megan Gallegos
CU Denver | Anschutz Medical Campus: Nonie Wainwright
CU-Boulder: Erin Frazier, Tom Needy and Rachel Vaccariello
Advancement: Matt Roush
Discovery Week
Alexis Kelley
Amanda Ulrey
Cathy Beuten
Chirag Joshi
Dave Kohnke
Dennis Lindvedt
Erin Frazier
Heather Cuff
Jack Strober
Jack Vertovec
Jason Armbruster
Jason Hunter
Jay Dedrick
Jennifer Hane
Joanna Iturbe
Joe Tinucci
Jon Arnold
Joy French
Julann Andresen
Julie Mullin
Karen Ichiba
Karen Klimczak
Ken McConnellogue
Kim Egan
Lisa Carr
Matt Duncan
Matthew Kaskavitch
Megan Gallegos
Melanie Jones
Melissa Cech
Michele McKinney
Milap Sharma
Molly Doyle
Nalini Kaplan
Nischal Dangol
Peter Burke
Philip Denman
Rachel Vacceriello
RyAnne Scott
Sharon Grant
Steve Tapp
Tom Needy
Travis Chillemi
Valerie Skillern
Super User Group
This group will be part of the User Acceptance Testing (UAT) portion of development and will receive classroom-style training directly from the vendor.
CU System
Lisa Carr
Kim Egan
Melanie Jones
Michele McKinney
RyAnne Scott
Valerie Skillern
Advancement
Matt Roush
CU-Boulder
Melissa Cech
Nischal Dangol
Matt Duncan
Crystal Eilerman
Erin Frazier
Caro Henauw
Joanna Iturbe
Laura Kriho
Teagan Lochner
Sarah Martens
Tom Needy
Mirinda Scott
Greg Swenson
Rachel Vaccariello
CU Denver
Julia Cummings
Monica Cutler
Chad Reiling
Rebecca Ward
CU Anschutz Medical Campus
Stephanie Aguinaldo
Heather Cluff
Amanda Gonzales
Michael Miller
Nonie Wainwright
Stephen Tapp
CU Colorado Springs
Jennifer Hane
Megan Gallegos
We want to hear from you.
Go here to document desired functionality.
Go here to submit a question or comment.
Kim Egan
Director, Electronic Communication
University Relations, Office of the President
kim.egan@cu.edu
(303) 828-8886
Director, Electronic Communication
University Relations, Office of the President
kim.egan@cu.edu
(303) 828-8886