Meet with your eComm specialist. Review your communication and event goals and learn how eComm can best support your efforts. Complete our questionnaire with your team beforehand.
Once your eComm specialist determines you're a good candidate for an eComm license, complete data security training.
After completing data security training, send screenshots of your SkillSoft course summary to your eComm specialist, who will submit a license request on the last Friday of each month.
You will receive login credentials, instructions and an invitation to register for training prep on the 1st Wednesday of the month.
STEPS 5-6 | New User Training
Build your knowledge of eComm's suite of tools along with federal laws that pertain to you as a communicator. Join us the 1st Thursday of the month.
Devote the second and third week of the month to new user training. Learn basic skills in Salesforce, Marketing Cloud, and Cvent.
STEP 7 | Continued Training
Once you attend new user training and understand the basics, graduate to deep-dive training. You'll be invited to join virtual webinars hosted throughout the month to learn advanced features and share best practices.
Can't attend? Register anyway and we'll send you the recording.
Devote the second and third week of the month to new user training. Learn basic skills in Salesforce, Marketing Cloud, and Cvent.