Holiday Closure
The OUC (including FSS Help), along with other CU System Administration offices, will be closed from
Monday, December 23, 2024, through Wednesday, January 1, 2025.
We will reopen for normal business hours on Thursday, January 2.
As you know, the CU-Data reporting system upgraded to Cognos 12.0.3 during the evening of August 15, 2024. The upgrade introduced improvements to the user interface and navigation in the CU-Data home environment. (Your m-Fin reports continue to function as before.)
If you're experiencing any issues in the upgraded reporting system, please clear your browser cache. For most Windows browsers, this is how you'll proceed:
- Ctrl + Shift + Del
- Ensure options to clear the cache and cookies are selected and set the time range to “All-Time” or “Everything”
- After clearing the cache and cookies, close/quit and restart the browser
Looking for additional resources for working in the upgraded CU-Data environment?
- Check out our CU-Data Upgrade page, including a mini-webinar and before and after screenshots.
Questions? Comments? Reach out to FSS Help at FSS@cu.edu.