About us

Mission statement

The UIS Service Desk contributes to the University of Colorado’s success through the delivery of timely, high quality and professional IT services and support at every customer interaction.

UIS provides campuses with support of enterprise applications. Customers include all CU campuses, the Office of the President, the Board of Regents, Employee Services, Procurement Service Center and other groups that support campus-wide applications.

The Service Desk's purpose is to:

Be an efficient resource for IT and online services
Empower users to accomplish tasks and resolve issues
Be an authority on common and relevant topics for the university to reference, such as the Secure Computing Standards

Service Desk Staff


Mike Monroe Service Desk Manager	Richard Escamilla Senior Service Desk Professional	Anthony Tran Senior Service Desk Professional	Christian Horban Service Desk Professional

Armani Vang Service Desk Student Employee	Katelin Fisher Service Desk Student Employee	Brandan Bui Service Desk Professional