Have you been hosting a Zoom meeting and found this error?

You aren’t alone! If this happens, it could be because you started the meeting without using the single sign-on (SSO) authentication.

How to sign into Zoom through SSO:

• When logging into Zoom on the Web, go to https://zoom.us/signin.
• Scroll down the page to “Sign in with SSO”.
• Enter “cusystem” as the Company Domain and click continue.
• Enter in your CU credentials and password.

This is the same process for the Zoom desktop client and mobile app.

Signing into the SSO not help enable your screen sharing? As the host, click on the arrow next to “Share Screen” and select “Multiple participants can share simultaneously” and try sharing your screen.
 

Still having issues? Contact the Service Desk and let our technicians help!