If your internet connection becomes unstable during a meeting, turning your camera off may help to reduce network traffic. Recognizing the importance of connecting a face with a name and a voice, we recommend adding a profile picture to your Zoom account. This way, even if you are unable to use your webcam, your picture will still be displayed.

To do so, log into the Zoom web client (cusystem.zoom.us). On your Profile page, select Change under the default stock photo, upload your profile picture and select Save. Photos should be less than 2MB and in one the following file formats: JPG/JPEG, GIF or PNG.