All UIS enterprise and business applications are in service at this time.
Service Status: Green
What is active directory and why are we making changes to it?
Active Directory is the central repository that governs the way employees log into their computers and access files and emails. UIS currently maintains multiple active directories, and this project will condense them into a single directory running the latest software from Microsoft. This increases the efficiency, scalability and supportability of our active directory services.
This initiative also includes an upgrade of the Exchange email service provided to System Administration employees. Along with the active directory work, this upgrade lays the groundwork for displaying free/busy calendar information between CU and the campuses. This also positions our division for a future release of Skype for Business (formerly known as Microsoft Lync), a next generation instant messaging tool.
How is our domain changing?
The current phase of this project is moving user and computer accounts from our old domain - ad.cusys.edu - to our new domain - ad.cu.edu.
What does the upgrade of our email system entail?
As part of this process, we are upgrading our email system to Exchange 2013. Your email address is not changing, and all of your mail items (emails, calendars and contacts) will be migrated along with your account.
Note for PC users: Some of your customizations within the Outlook 2010 or Outlook 2013 client will not be carried over as part of this transition. This includes:
- AutoComplete email addresses - the addresses that automatically populate when you type an address in the 'To:' field
- Shared calendars
- Calendar groups
- Outlook ribbon customizations
- Email category colors
- Email inbox rules
See our FAQ section below for more specific information on those customizations that must be reconfigured after your mailbox is migrated.
When is my department migrating to the new active directory domain?
The UIS Service Desk has coordinated with your departmental leadership to schedule your migration at a specific date and time. Prior to your scheduled migration, you will receive a communication from your department leadership containing a high level overview of the migration process - this will include what steps you need to take prior to your department's migration, and what to expect following.
What we need from you prior to your scheduled migration:
In order to ensure that your computer and email are migrated to our new domain successfully, we ask that you ensure the following before leaving for the day on the date of your department's migration:
- Log off of your computer
- Leave your computer powered on and sitting at the Windows user login screen
- If you have a laptop, please ensure it is docked. If you do not have access to a docking station, please ensure your laptop is plugged in to a wired network cable and has a power charger connected.
Note: Your laptop must be connected to a physical network cable - connection to our wireless network is not sufficient for your workstation to be migrated. If you are not able to meet this requirements, please contact the UIS Service Desk for assistance.
What to expect following your scheduled migration:
On the morning following your migration, a team of UIS Service Desk employees will be standing by to assist you in the final steps of your migration. This includes:
- Assisting you in signing in to your computer
- Updating your Outlook 2010 or Outlook 2013 clients to point to your new Exchange 2013 mailbox
- Assisting you in adding shared calendars and other Outlook configuration items
- Updating the email configuration settings on your mobile devices (smartphone or tablet)
- Updating your VPN settings to reflect your new computer name
Active Directory Coalescence Project - FAQ
Please refer to the following FAQ for questions regarding the migration process. If you are unable to find the information you are looking for, please contact the UIS Service Desk for assistance.