We occasionally hear from constituents who are unable to receive emails due to FERPA flags on their Salesforce records. Learn more about FERPA flags and how to assist constituents who would like the flags removed.
Cvent offers integration with a number of additional platforms, but what is possible within eComm's processes and procedures? Learn more before you make any promises.
We know our eComm specialists and users understand the importance of CAN-SPAM and intend to follow it. But sometimes, mistakes can occur that lead to a violation. Learn about common ways to violate CAN-SPAM so you can avoid them.
If you're creating a sender profile with a non-CU email address, follow these steps to verify your new sender profile and begin sending communications.
Wondering how to best communicate with your unit's non-degree seeking students? Since this audience isn't captured in Salesforce, use this wiki to help plan your outreach.
Want to ensure that you receive product notifications such as those that are sent during unplanned outages? Learn how to configure your notifications in this wiki.
Wondering how much time elapses between your email send and constiutuents' actions? Use the Time Between Send and Engagement report in Marketing Cloud to help assess the need for reminders or additional touch points.
Interested in exporting your most recent send data without copying and pasting it into an Excel spreadsheet? With Marketing Cloud's Recent Email Send Summary, you can.
