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eComm User Newsletter | January 2025

January eComm User Newsletter.

Quick Tips

Marketing Cloud

Do you find yourself making two clicks every time you log in to Marketing Cloud to navigate to Email Studio? Set your Default Login Preference to Email to skip that step when logging in.

Cvent

New Cvent Feature: Automatically send reminder emails for event feedback and set the intervals at which they should be sent.

Extra Tip: Asking for feedback soon after the event usually leads to a higher response rate.

General Updates

Marketing Cloud

Cvent

  • Cvent Quarterly Updates: Check out the Fall 2024 releases and updates from Cvent.
    • AI Writing Assistant Updates
    • Embeddable Agenda Widget
    • Streamlined Survey Creation
    • ​​​​​​​And More!
  • Support From Your eComm Specialist: Keep in mind your eComm Specialist's preferred process when requesting their support. See the bottom of this email for your eComm Specialist's information.
  • Cvent Express has Sunset: Cvent users can no longer create Express Events. That means all events going forward need to be created in the more robust Flex/Standard format
  • Are You Missing Timely eComm Updates?: Update your Chatter Group(s) email frequency and you'll receive posts via email (i.e., every post, daily digest, or weekly digest).

Featured Resources of the Month

Kick off the new year with these resources to help you stay organized and boost efficiency throughout the year.

Marketing Cloud and Salesforce

Cvent

Upcoming Training Sessions

Be on the lookout for invites to upcoming training sessions.

Celebrations & Success Stories

Submit your eComm celebration and successes here to be featured on the eComm website and in a future newsletter. We can help with expanding upon your story. Consider this a rough draft. Share any impressive metrics, milestones, ways you've used data to optimize, or achievements that stand out.

New & Updated Resources

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