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Using Data to Build your Audience

Each individual contact in Salesforce contains 500+ data points that you can use to segment your audience for email sends. While it can be tempting to send to everyone because it's easy, segmenting your audience is a better strategy that can lead to big results (increases in open and click rates, for example).

Here's a quick overview of the data available in Salesforce (not all fields are included). Your eComm Specialist can assist you with segmenting your audience based on these data points. 

  • Birthdate
  • Age
  • Geographic Area
  • Address, City, Zip Code
  • Employee ID
  • Advance ID
  • Student ID