How to use Bulk SMS Sends with Mogli
Optimizing your Five9 Setup for office and work-from-home environments.
Use the voice recorder on your laptop to record the message. To save the recording on Salesforce, it must be formatted as u-law WAV file.
To turn call forwarding off or on, users should log into the five9 website. Once the user has logged in, click on 'My Settings' then select the 'Call Forwarding' Tab.

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