Use the voice recorder on your laptop to record the message. To save the recording on Salesforce, it must be formatted as u-law WAV file.
To turn call forwarding off or on, users should log into the five9 website. Once the user has logged in, click on 'My Settings' then select the 'Call Forwarding' Tab.
Learn more about the key acronyms and terms you'll encounter in Integrated Online Services (IOS).
Learn about how preferred communication method is collected in IOS.
Both Collegis and Salesforce provide valuable data about lead qualification and transfer. Learn how to access the data you need in this wiki.
Wondering how to build on your existing relationship with Collegis to ensure success? Learn about key ways to enable a productive partnership in this wiki.
Wondering how to accurately assess your Collegis data? Learn more about best practices and benchmarks in this wiki.
The UIS CRM team provides monthly SEO reports to our campus partners. Learn how to understand the data in this wiki.
Meet the Integrated Online Services (IOS) team.
Using Single Sign-On (SSO) for Salesforce with Integrated Online Services.

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