Often when a Contact is not receiving emails, there are several logical reasons why, including actions taken by constituents themselves. If you are investigating why a Contact is not receiving communications, review the steps below to troubleshoot.
Do you use the same data extensions on a regular basis but manually import them one by one every time you have an email to send? Learn how automation studio can automatically import your data extensions so you don't have to.
Learn about the steps required to create a fundraising event in Cvent.
Importance of Testing, Accessibility Best Practices, and eComm Updates! April 2024 eComm User Newsletter.
Learn how to create sender profiles, delivery profiles and send classifications in Marketing Cloud so that communications contain the correct from information, email footer and commercial vs. transactional distinction (CAN-SPAM Classification).
A crucial role of an eComm Specialist is to create audiences. Before diving into the multi-step process, it's important to have a basic understanding of terminology and the end-user experience.
Accessibility means a person with a disability is afforded the opportunity to acquire the same information, engage in the same interactions, and enjoy the same services as a person without a disability in an equally effective and equally inclusive manner, with substantially equivalent ease of use. Are you doing everything you can to make your events accessible to all?
Helpful Checklists, Managing Campaigns, and eComm Updates! March 2024 eComm User Newsletter.
Learn how eComm is working to address new Gmail/Yahoo deliverability requirements.
Salesforce rolls out updates every quarter. Find a summary of updates that impact eComm along with a link to the full release notes.

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